User roles in DebugMe
Every project has a set of collaborators. You can invite your team members every time you create a project.
What roles exist?
A project manager can create a project, change project settings and create feedback using the toolbar. He has access to the toolbar but also to the Debugme Dashboard.
A developer can not create any project or change the project settings. But he can use both the front-end toolbar for creating feedback as well as the DebugMe Dashboard to manage the tasks.
There is only one account owner at a time. The account owner is the only user who can manage payments, upgrades, billing. On top of these priviledges he has the same rights as a project manager.
A guest can only use the DebugMe toolbar to create feedback. He does not have access to the kanban board, can not assign people to the tasks, nor manage any of the project settings.
If you are a digital agency, this guest reviewer role is ideal for your client-side business stakeholders.
Guest role is also ideal If you are running a web based application, like SaaS or a B2B platform, or you are a product company offering browser based solution and want feedback from a set of identified users.
Number of guests is not included in calculating the number of users in your monthly plan. So if you have 5 guest reviewers, that will not decrease the number of users you can add with other roles.
You can also use DebugMe to get feedback from any of your visitors. This feature is able to collect anonymous feedback. The only difference between the feedback mode and guest users is that in the feedback mode you won’t know who submitted the ticket.